DigitalMining

Privacy Policy

Effective Date: January 1, 2025

Digital Mining ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

1. Information We Collect

1.1 Personal Information

When you register and use our Platform, we may collect:

  • Account Information: Name, email address, date of birth, country of residence
  • Identity Verification (KYC): Government-issued ID, proof of residence, photographs
  • Financial Information: Wallet addresses, transaction history, investment amounts
  • Payment Information: Card details (processed securely via payment providers)

1.2 Automatically Collected Information

  • Device Information: Browser type, operating system, device identifiers
  • Usage Data: Pages visited, features used, time spent on the Platform
  • Network Information: IP address, geographic location (via GeoIP)
  • Cookies: Session identifiers, preferences, analytics data

2. How We Use Your Information

We use collected information to:

  • Provide Services: Process investments, distribute mining revenue, handle withdrawals
  • Verify Identity: Complete KYC/AML compliance requirements
  • Ensure Security: Detect fraud, prevent unauthorized access, protect accounts
  • Communicate: Send transaction confirmations, security alerts, service updates
  • Improve Platform: Analyze usage patterns, optimize performance, develop features
  • Comply with Law: Meet regulatory requirements and respond to legal requests

3. Data Sharing

We do not sell your personal information. We may share data with:

  • Payment Processors: To process transactions (e.g., Stripe, Circle)
  • KYC Providers: To verify identity (e.g., Sumsub, Onfido)
  • Cloud Infrastructure: For hosting and storage (encrypted at rest)
  • Law Enforcement: When required by law or court order
  • Professional Advisors: Legal, accounting, and audit services

4. Data Security

We implement industry-standard security measures:

  • Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
  • Access Controls: Role-based access, multi-factor authentication for admin systems
  • Monitoring: Real-time security monitoring and intrusion detection
  • Audit Logging: All access to sensitive data is logged and auditable
  • Secure Storage: KYC documents stored in encrypted object storage (MinIO)

5. Data Retention

  • Account Data: Retained for the lifetime of your account plus 5 years after closure
  • KYC Documents: Retained as required by AML regulations (typically 5–7 years)
  • Transaction Records: Retained for 7 years for financial compliance
  • Usage Logs: Retained for 12 months, then anonymized
  • Marketing Data: Retained until you unsubscribe or request deletion

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (subject to legal obligations)
  • Portability: Receive your data in a structured, machine-readable format
  • Restriction: Request restriction of processing
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent at any time (where applicable)

To exercise these rights, contact us at support@digitalmining.com.

7. Cookies

We use cookies for:

  • Essential Cookies: Authentication, session management, security
  • Analytics Cookies: Understanding Platform usage and performance
  • Preference Cookies: Storing your language and theme preferences

You can manage cookies through your browser settings. Disabling essential cookies may affect Platform functionality.

8. International Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place, including standard contractual clauses and data processing agreements.

9. Children's Privacy

Our Platform is not intended for individuals under 18. We do not knowingly collect personal information from minors. If we learn we have collected data from a minor, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or Platform notification. The "Effective Date" at the top indicates the latest revision.

11. Contact Us

For privacy-related questions or to exercise your rights:

Email: support@digitalmining.com Location: Yerevan, Armenia